FAQ’s

Soft play is a specially designed indoor or outdoor play area created right in the comfort of your home or private event space. Our equipment is crafted entirely from soft, safe materials, making it perfect for toddlers to enjoy without worry.

At Little Bambi’s At Play, we create a fun-filled and hygienic environment for children up to 5 years old. And the best part? You won't have to chase after your little one all party long—you’ll get to sit back and savor every moment too!

Absolutely! We can bring any theme or color combination to life. Just share your vision with us—we believe in vibrant, fun setups that toddlers adore. Our colorful configurations, including our popular Bambi theme, are designed to create those Pinterest-perfect moments while ensuring a playful atmosphere.

1. Submit Our Inquiry Form Fill out the form to receive your guaranteed quote.
2. Secure Your Reservation A $100 security deposit is required to hold your date and cover any potential equipment damages.This deposit will be refunded on the day of the event at pick-up after a satisfactory inspection.

You will now receive email or text explaining if your date is available and an invoice. We require a $100 security deposit in order to guarantee your date. Your date is not confirmed until we receive your deposit payment. We cant hold your invoice longer than 24 hrs from sending invoice.

As soon as you have a date! we recommend reserving your date as soon as you're ready. Weekend availability fill up fast, Saturday being our most popular date.

Yes, we provide both indoor and outdoor setups, as long as weather and ground conditions are favorable. For outdoor events, a shaded area—such as a canopy tent or pavilion—is essential to keep equipment cool. If temperatures exceed 85°F, a tent is required (available for rent at an additional charge).

The invoice must be paid in full 4 days prior to the event.

Little Bambi’s At Play will allow you to reschedule a reservation up to 24 hours before your event for any reason. We do not offer refunds, however we do offer credits for cancellations made by email at least 24 hours before the event. We will reschedule your event within one year of the original event date.

At Little Bambi's At Play, we specialize in a wide range of events, including weddings, community events, birthday parties, baby showers, and more!

We are pleased to offer complimentary delivery within a 20-mile radius. Beyond this area, a delivery fee will apply, which is calculated based on the distance and the specific services requested.

We proudly deliver to all of North Central Florida, surrounding cities, and Jacksonville. Rest assured, we will provide you with a transparent and detailed quote at the time of your booking.

In the event that inclement weather delays setup, we will work with you to identify alternative solutions. If using an indoor space is not an option, we will make every effort to reschedule the event for a mutually convenient date.

We work with a wide range of venues including hotels, private venues, your home, outdoor spaces, and more. If you plan to set up at a park, you must contact the park in advance to determine their requirements.

All of our equipment, including every ball pit, floor mat, bouncer, and block is sanitized before and after each use. we use a hospital grade cleaner that kills 99.9% of bacteria, viruses, mold, fungi and germs.

We typically arrive 2 hours before the event to set up. Delivery time varies based on order size, location, and our schedule. Residential deliveries take about one to 1. 5 hours, not included in your reserved time. Please ensure the space is ready by 9:00 AM and provide easy access for unloading. Notify us at booking of any restrictions (e.g., parking, elevator, stairs, gate code) to avoid delays, extra fees, or cancellation.

Per the Rental Agreement signed at the time of booking The Customer/Renter agrees to replace missing or damaged equipment within 3 days of invoicing. If payment is delayed, additional fees may be incurred due to loss of business. Please refer to Little Bambi’s Rental Agreement.